What is CFESA?


February 21, 2016 - Chip Norwood was presented with our 5th CFESA Certified Company plaque.

The Commercial Food Equipment Service Association (CFESA) is an organization of independent food service equipment agents and parts distributors. CFESA has more than 450 members representing all 50 states, Canada, Australia, and Puerto Rico. For over 30 years, when choosing a CFESA member, you get the job done right.


A service organization is only as good as the people who deliver the service. We're proud to have the best. That's why you can count on our dedication, expertise, experience and downright friendly helpfulness for all your food service equipment needs.

In 2002, Norwood's Commercial Appliances became CFESA Certified, the highest standard available through CFESA. CFESA's Company Certification program is designed to raise the bar of quality in the food service industry and to distinguish the companies that provide superior service. The certification has requirements in five areas including financial, education and training, industry participation, industry relations and professionalism. These requirements were carefully created to enable high quality companies of any size to achieve CFESA Certified Company status.

CFESA Certified Technicians: to ensure your repair needs are met professionally and efficiently, CFESA has a program in which technicians are tested and certified only upon successful completion of a rigorous exam. Technicians are awarded Certificates of Excellence in electricity, gas, steam and refrigeration. Once a technician has passed three of the four tests, they are awarded a Master Technician Certification.

Norwood's Commercial Appliances is very proud to have two Master Technicians on staff.

Chip new van

Chip Norwood, Master Technician

cfesa electric photo

Jonathan Teague, Master Technician

All of our technicians are CFESA Certified!

William VanDyke

William VanDyke, Certified Technicians

CFESA Certified Tech