Our training

We are licensed by the North Carolina State Board of Refrigeration Examiners, and are EPA Certified.  We attend factory and regional schools on a regular basis to better serve our customers.

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Norwood's Commercial Appliances also participates in training with the National Propane Gas Association and our Master technician is certified in Basic Gas Principles and Practices.

In 2002, we became a CFESA Certified Company, the highest standard available through CFESA. CFESA's Company Certification program is designed to raise the bar of quality in the food service industry and to distinguish the companies that provide superior service. The certification has requirements in five areas including financial, education and training, industry participation, industry relations and professionalism. These requirements were carefully created to enable high quality companies of any size to achieve CFESA Certified Company status.


CFESA Certified Technicians: to ensure your repair needs are met professionally and efficiently, CFESA has a program in which technicians are tested and certified only upon successful completion of a rigorous exam. Technicians are awarded Certificates of Excellence in electricity, gas, steam and refrigeration. Once a technician has passed three of the four tests, they are awarded a Master Technician Certification.


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Norwood's Commercial Appliances is very proud to have two Master Technicians on staff - Chip Norwood and Jonathan Teague

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Chip Norwood, Master Technician

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Jonathan Teague, Master Technician

William VanDyke

William Vandyke has earned the Electric Certification